Amazon Flex App – Amazon Flex Driver, Amazon Debit Card & All you Need to Know Amazon Flex.
Amazon Flex App happens to be an amazing app with various functionality. Amazon INC owned the app and give users the opportunities to be their own boss, build their own empire and become financially independent.
Have you been looking for an opportunity to be your own boss? Why not start with getting paid by a trillion-dollar brand, Amazon, by becoming an Amazon Flex Driver. With just a smartphone and a car, you can start making money while providing quality delivery service to the society that needs it.
To fully understand how the Amazon Flex Driver program works, you need to have an in-depth knowledge of how the Amazon Flex App works, from installation to your first package drop-off.
Amazon Flex is a program that allows qualified drivers to earn on their own schedule, using their own vehicles.
In this article, you’ll learn all you need to know about Amazon Flex App, Amazon Flex Card, Amazon Flex drivers, and its Rewards.
Amazon Flex App
The Amazon Flex app is an online app that contains Flex Drivers account information and serves as the platform for Flex Drivers to manage and complete delivery shifts. It’s also the mobile banking app that allows you unlimited and fast access to your Amazon Flex Debit Card account and is the easiest way to manage your money from anywhere, at any time.
With the use of the Amazon Flex App, you can
- Have access to almost 19,000 ATM locations
- Track the delivery and activation of your new card
- Set up Direct Deposit and transfer funds from other bank accounts
- Make online purchases with mobile pay
- Easily set and track your savings goals using Vaults
- Lock your card if misplaced, lost, or stolen
With a Zero monthly maintenance fee, you can secure your earnings, track your cashback and digitally protect your Amazon Flex card.
Amazon flex Reward
In addition to the features that come with owning an Amazon Flex Card, there are other benefits to enjoy. These benefits are called Amazon Flex Rewards and they are to make life as any Amazon Flex account holder’s life easier.
Amazon Flex Rewards is a program that is exclusively made for Amazon Flex delivery partners.
The benefits include;
- Earning up to 6% cash back on gas purchases, 2% on Amazon purchases, and 1% on any other purchases.
- Preferred Scheduling
- Access to numerous discounts
- Access to financial navigators like insurance and taxes.
You do not need to sign up especially for Amazon Flex Reward, just earn points by completing blocks and making deliveries because the more points you earn, the higher levels you unlock to access more rewards.
So you’d know, regularly updating the app will give you all the latest features, security updates, and a smoother overall experience managing your money.
How to Install Amazon Flex App
It’s important to note that not every smartphone can work on the Amazon Flex App.
For Android users, Amazon Flex requires:
- An Android 6.0 or newer
- Have a RAM memory of 2MB or higher
- Have a camera with flash
- Offer GPS location services
- Have a SIM card
With these requirements, you can move on the download process:
- Search for Amazon Flex listing on your Android phone
- Scroll down and tap on ‘Download Android App“
- Accept the prompt that pops up and click ‘Download’
- After downloading, tap on the Amazon Flex app icon and proceed with the installation.
For iOS users, Amazon Flex requires smartphones that run on iOS 11.0 or newer. Also, iPhone 5s and newer models usually qualify.
With this, just head to the Amazon Flex listing in your App Store and tap “Get.” That’s all!
How To Apply For Amazon Debit Card
Follow these steps:
- Open your Amazon Flex App
- Go to “Menu
- Tap on “Activity Hub
- Tap on ‘Reward Details
- At the bottom of the screen, there is the Amazon Flex Debit Card application page. Click on it and begin the application process.
Also, to deposit money on your Amazon Flex Debit Card,
- Go to the “Menu” option on the Amazon Flex App
- Tap on “Settings”
- Tap on “Personal Information”
- Tap on “Bank Account” and fill in your Amazon Flex DEBIT card account and routing number.
- Then set it as your preferred payment account.
To get your Amazon Flex Debit card account number, go to the “Direct Deposit” option on your app.
Amazon Flex Debit Card Fees
Duly note that no monthly maintenance fee is required but users will get free ATM withdrawals per month at in-networks while withdrawals through out-of-network ATMs will sustain a 3$ fee per withdrawal.
Plus any additional fee the ATM or bank may charge.
Amazon Flex Drivers
The Amazon Flex program is available in over 50 cities across the United States, including Los Angeles, New York City, Miami, Chicago, San Francisco, and Washington D.C, and the availability of offers within these cities varies based on demand.
These earning offers are called “Delivery blocks,” which are typically two to six-hour shifts that you can accept through your Amazon Flex app.
Each shift is usually focused on one of three types of deliveries which are:
Classic Amazon.com Order:
Where you pick up Amazon orders at a local delivery station, as assigned on your app, then drive packages to customers for three to six hours.
Prime Now or Amazon Fresh:
You’ll pick up grocery orders at a Prime Now delivery station near you. This can take up to 2hrs – 4hrs.
This time, you’ll pick it up from a local store, instead of a delivery station. This too is a two to four-hour block.
Sometimes, you may be lucky to receive “Instant Offers.” These are short delivery blocks, lasting no more than 45 minutes, that are offered based on your current location while you’re logged into the app.
As a Flex driver, you are required to book the available blocks in advance to be able to get that particular offer. To book a delivery block, click on the “Offers” section of your app and tap on the blocks you want. You then swipe to accept.
Before you accept, the app will allow you to review the delivery block date and time frame, city, and your estimated pay
Remember to filter shifts based on your availability, and if you believe you can’t make a shift, make sure to tap “Forfeit shift” at least 45 minutes before the start time as you may be penalized if you cancel too late. And if you miss too many blocks, you are put at risk of being deactivated as an Amazon Flex driver.
After accepting a delivery block, it will immediately show in the “Calendar” section of your Amazon Flex account.
The holiday seasons are usually the best time to apply for Amazon Flex gigs because, during this busy time for package deliveries, Amazon usually increases its hiring across the country to keep up with rising demand.
Amazon Flex gigs Requirements
Here are the requirements you’ll need to qualify for Amazon Flex gigs:
- You must live in an area where Amazon Flex operates and where there are delivery opportunities.
- You must have a valid UK driver’s licence and be entitled to work in the UK.
- You must have valid UK National auto insurance and proof of registration.
- You must own a mid-size car with 4 doors, or larger. But to deliver Amazon Prime Now orders, you can use any vehicle that can transport Amazon packages to customers, safely and reliably.
- You must pass a background, criminal record, and driving licence records check.
- You must not be younger than 21 years old.
- You must have a Social Security number.
Your driver licence must;
Have your photo and not a learner’s permit. Your paper licences MUST have a photo of you in them.
Be current (not expired or invalid), without any hole punches or breaks.
Must be a physical government-issued driver’s licence (not a photocopy, scan, or screenshot of a license).
Must match ALL the information you provided (name, date of birth, license number) in the app and show that you are at least 18 years old.
To successfully upload your license images, please make sure the images are:
- Uploaded in order. The app will request that you upload the front of the license first before then the back.
- Clear and focus. Make sure that all the words are written on your license (both the front and the back) show up clearly in the photo.
- Not cropped too close to the license. Use a dark background and be sure the edges are visible.
Do note that if your license photos do not meet the requirements listed above, they will not be accepted.
How To Sign Up As An Amazon Flex Driver
The only platform where you can actually sign up to become an Amazon Flex Driver is on the app.
Fortunately, to sign-up via the app is a straightforward process, as far as you meet all the Amazon Flex requirements.
Steps to follow are:
- Open your app
- At the bottom of the app screen., tap “Create an account”
- Log in with an existing Amazon account or create a new one by submitting your name, email address, and preferred password.
- Then tap “Get Started” to give answers to some questions, like your ZIP code, availability, and vehicle type.
- If found eligible, you’ll be able to continue your registration.
Provide required documents, tax information, and bank account information before approving a background check.
If an Amazon Flex offer is not available in your area, join a waitlist.
How to Schedule Amazon Flex Delivery Blocks
The moment you are approved and logged into the Amazon Flex app, you’ll be able to schedule your first delivery blocks.
There are work shifts that run between 2-6 hours long and are available all 7 days of the week.
How Much Do Amazon Flex Drivers Make?
Amazon Flex UK did state on its website that drivers can make £13-£15 per hour while driving for Amazon Flex, but it is no surprise that this statement might just be hype. And if it’s not, then earning such earnings won’t be an everyday thing. Because of the nature of the job, which is very flexible, it may be hard to give a round figure to the weekly or even daily amount, but £18-£24 per hour (gross) can still be achieved with Amazon Flex.
There are many factors why this may be so, for instance, the Flex app doesn’t track your speed, but keep in mind the penalties of speeding to meet a delivery slot, eg, fines, points on your license and potentially losing your work with Amazon is never worth speeding for.
Also, Amazon Flex pays you at a flat rate per block, so your hourly rate depends on your income from that block and the amount of time it takes to complete it. This means that if you end up stuck in traffic or on a difficult/long route, your hourly rate will be affected.
Also, most blocks are between 3-6 hours, and while there isn’t an estimated number of drops per block it is possible to have over 200 unique deliveries for each one, especially during busier periods, such as Christmas and other public holidays.
Picking Up And Delivering Orders On The Amazon Flex App
The company recommends using its in-app navigation to get to your shift from your starting location, as displayed on the app one hour before your scheduled shift begins.
But a lot of drivers prefer to make use of their preferred navigation app, as Amazon Flex’s directions aren’t always as intuitive as those on other platforms.
When you arrive at the pick-up location, which is usually a delivery station, Amazon Locker, or warehouse, please follow all signs necessary, then tap on the “I’ve Arrived” button.
An employee will attend to you and scan your arrival code. Next, you will be directed to the delivery items you need to pick up. Use your app to scan packages and then load your vehicle.
Once you’ve finished loading your car, you’ll be assigned a delivery route on your app. When you arrive at each drop-off destination, you’ll just scan the right packages and select on the app, where you’re leaving the package.
If you’re leaving the package unattended, you will need to take a picture of the package or get a signature if you’re leaving it with someone other than the customer.
Then, just move on to another delivery route until all are completed.
Benefits of Working As An Amazon Flex Driver.
You choose your own hours because you are your own boss
Sometimes, when you finish much earlier than contracted, the pay can be amazing
It can be a good support source of income for your family.
Pay is guaranteed
Ideal, if you enjoy being on the move always.
The Costs Of Driving For Amazon
Despite all the goodies that come with working as an Amazon Flex Driver, here are some things to consider before coming to a conclusion
Cost Of Courier/Delivery Insurance
Before you can use your vehicle in return for payment, you need to fill in a form of Courier Insurance or Delivery Driver insurance and this is considerably more expensive than your regular vehicle insurance (monthly Courier Car policies start from £220 per month)
Also, many of the UK’s biggest car insurers don’t cover Amazon drivers, and you could end up getting caught or driving uninsured. It’s also your responsibility as a driver to pay the Congestion Charge, ULEZ, and any tolls.
Cost Of Car Fuel
Considering the fact that you pay for the fuel yourself, and the current price of fuel in the UK, this will drastically affect your earnings per hour for a 3-5 hour shift.
Although everyone’s vehicle is different,( taking a driver who (conservatively) drives 70 miles per day for Amazon, 5 days a week, under 7,500 miles per year), it’s not hard to imagine the potential negative impact this will have on selling or trading your vehicle in the future.
Effect On Physical Health
While this isn’t a financial cost, you should understand that Working as an Amazon Flex Driver can be physically demanding, especially if you take multiple shifts per day.
Increased packages per delivery, tighter delivery targets, and competition for blocks, not excluding lifting heavy packages, climbing flights of stairs, and rushing around to meet delivery slots, can be an exhausting environment for even the strongest of persons.
How to Contact Amazon Flex Support
There’s no doubt that you may have some issues while working as an Amazon Flex Driver. What’s important is that you contact support as soon as possible if there are any circumstances that prevent you from doing your job to the best of your ability.
Here are the general channels that you can get through to different Amazon Flex Support, based on the nature of your issue:
Email support: [email protected]
In-app telephone support: is the question mark in the top right corner of your app. Tap on it and then select “Request call from support,” and an Amazon employee will call you within 30 seconds
Direct phone number: (877) 212-6150 or (888) 281-6901
Let’s take a look at some common issues and the medium best used to get help.
P.S: You may also be able to fix many delivery issues yourself.
For example, Amazon Flex drivers can text customers right from their phone, which is something support cannot do.
On most delivery labels, the customer’s phone number is below the first barcode and above the QR codes.
Delivery Problem or Difficult Situation
Anything that negatively affects your delivery time and puts you behind is a good reason to contact support.
Even when Amazon Flex Support isn’t able to provide assistance, they will have your call on record to show that you were actively trying to resolve the issue as it was occurring.
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This may come in necessary later on when you have to dispute a blemish on your delivery account.
How to contact: Just tap the question mark in the top right corner of the app and a customer service representative will call you within 30 seconds.
App Isn’t Working
Immediately reach out to Amazon support if your app is freezing or you’re unable to properly report delivery details.
It’s best to reach out to them as soon as possible so they have your inquiry on record.
How to contact: Call the direct Amazon support phone line since your delivery app is part of the issue.
Changing Your Delivery Region
It’s important that you reach out to customer support if you decide to move and would still like to work for Amazon Flex. The system will need an update. Once this is done, you will start receiving assignments in your new region.
How to contact: Just send an email to the Amazon Flex email address to begin this process: [email protected]
Account Temporarily Disabled
There are many reasons your account may be deactivated but first, make sure you take every precaution to prevent the deactivation in the first place.
Here are a few things to note:
Never transfer packages
Don’t perform questionable deliveries
Never deliver after 9:00 p.m.
Try not to miss a delivery block, and if you would, always make sure to cancel within the 45-minute timeline
Usually, Amazon support will deactivate your account before sending you an email notification. The email is quite unspecific and doesn’t go into detail as to why your account was deactivated, so your best response is to reply asking for information related to why your account was deactivated.
How to contact: Reply directly to the email that Amazon sent you. From there, you can take the necessary steps to reactivate your Flex account.
Note that, it is important you remain professional and level-headed while dealing with deactivation.
Finally, there’s always help on standby
Amazon customer support has made sure to be always on standby for any questions or issues you may have.
Remember to utilize different contact channels depending on the nature of your problem in order to receive prompt service.
You can always go to Amazon’s FAQ page, which is on its official website if you have any additional questions.
And we have come to the end of the article! I do hope you found it helpful and if you have any comments to make, do not hesitate to leave a reply. Cheers!